The Delta Dental Difference®
With more than 182,000 dentist locations nationwide, Delta Dental offers the industry's largest dental network. Our contracts with dentists allow Delta Dental to keep tight control over treatment costs and quality of care provided to enrollees - making our prepaid, PPO and traditional fee-for-service programs the best managed care values on the market.
Here are some advantages of The Delta Dental Difference:
True cost savings
The Delta Dental Difference means that you realize true cost savings - not simply cost shifting to patients. It means we can offer a level of cost management and quality of care you won't find anywhere else.
Guaranteed copayments
Delta Dental dentists agree to charge only what Delta Dental determines is the patient's share of the cost. If the patient's share is 20 percent, he or she pays 20 percent of the Delta Dental-approved fee - no more.
Fee agreements
Delta Dental enrollees maximize their coverage when they visit one of our dentists. That's because dentists in the Delta Dental network have agreed to charge the lowest fees usually charged in their office. When a dentist offers a special discount (usually to attract new patients), we make sure Delta Dental patients receive the same discount.
Professional treatment standards
Enrollees can be assured that dentists in the Delta Dental network meet or exceed generally accepted standards of care. Delta Dental dentists verify that their offices meet professional standards for hygiene, radiation safety and other areas related to quality care.
Rigorous program and utilization review
Delta Dental's dental auditors and dentist consultants review claims and treatment records , ensuring that contract specifications are met and that your enrollees are not charged inappropriately. Our state-of-the-art utilization system flags unusual dentist practice patterns for investigation.
Through on-site dental office audits, we compare submitted claims with actual chairside records, charts and ledgers to ensure patients are charged the lowest fees.
Curtailing fraud is another way that Delta Dental cuts costs and helps to keep dental benefits affordable. Delta Dental is an active partner with government regulators and law enforcement agencies to detect and prevent dental program abuse.
The dental expert
Founded in 1955, Delta Dental is the oldest and one of the largest dental carriers in the United States. Our actuarial and underwriting professionals analyze your experience and develop a dental program to maximize your benefits dollar.
Delta Dental is committed to the highest level of service
We are dedicated to consistently meeting or exceeding our customers' expectations in the following key performance areas:
User-friendly administration
Patients don't have to worry about completing and submitting claim forms. Delta Dental dentists handle all paperwork at no cost to the patient.
Direct payments
Delta Dental pays dentists directly (so patients don't have to pay the whole bill in advance and then wait for reimbursement).
Emphasis on prevention
We offer programs designed to encourage preventive care (preventing more costly dental health problems in the future).
The largest dentist network
There are more than 182,000 dentist locations across the United States.
Responsive customer service
Each with dental office background and over three months of training, customer service representatives are courteous and knowledgeable.
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