Web Site Privacy Notice
Policy last updated: October 22, 2008
We are committed to ensuring your privacy and confidentiality as required by law. The personal information we collect is not disclosed to other companies for marketing purposes, and it is only released as necessary to administer your dental or vision benefits
What information do we collect?
The information we collect is limited to the following:
- First and last name
- Home or other physical address, including street name and name of a city or town
- E-mail address
- Telephone number
- Social security number, Employee ID or Alternate ID number
- Date of birth
The only personal information our enrollees can maintain and change on our Web site is email address and password; all other personal information must be changed through the enrollment process administered by the enrollee’s employer or group. If we do receive other personal information via our Web site or email, we retain it only for the purposes of responding to an inquiry. We routinely purge this information from our system.
How do we protect this information?
To protect the personal information of our enrollees, we employ industry-standard technical mechanisms, such as firewalls and encryption. We also provide secure online forms that enrollees can use for inquiries about benefits and eligibility. We advise that enrollees never disclose personal information through email, as it may not be secure.
All online services can only be accessed using a personal login ID and password. These are internally validated to make sure only those with proper authority and security authentication can view them. All pages displaying dental benefits and/or claims information are secured through encryption.
We understand that many people are sensitive about sharing their Social Security number. We only use this number to administer dental and vision benefits. It is never released to unauthorized individuals. We comply with all applicable laws relating to use and display of Social Security numbers.
Third Party Sites
We link to third party sites where such links will be useful. These links are provided as a convenience and do not imply that Delta Dental is responsible for or endorses the site content or services. When you leave our site, you are subject to the third party site’s privacy policies that may be different from ours. We encourage you to review the policies of the linked website before providing them with personal or health information.
This Web Privacy Policy may change. We suggest you check here periodically for updates.