When to send x-rays

Determining the type of documentation to send with your claim

Approximately one-third of the claims Delta Dental receives with x-rays do not require x-rays for Delta Dental to make its claim evaluation. Unnecessary submission of x-rays can be costly and time-consuming for the dental office, and may actually delay processing of your claim.

Usually, Delta Dental requires x-ray documentation (or in some cases periodontal charting) only for the procedures listed below. On occasion, a dental consultant may deem it necessary, given the circumstances of a particular case, to request x-rays for procedures that are not on this list. X-ray documentation is requested only when absolutely necessary for determining benefits. If you don't need to have your x-ray copies returned, place "do not return" stickers on the x-ray mount.

Order free stickers by writing to: Delta Dental - MS WO1, P.O. Box 997330, Sacramento, CA 95899-7330.

Procedure codes that require x-ray submission

Restorative

Implant Services

Periodontics

Prosthodontics, fixed

Oral surgery