Information for Delta Dental clients and enrollees
in areas affected by Hurricanes Ike and Gustav
For clients and enrollees of Delta Dental of California, Delta Dental Insurance Company,
Delta Dental of Pennsylvania and affiliated companies
Update: Texas has issued multiple Bulletins regarding Hurricane Ike and the state of emergency/disaster proclamation that has been issued for the 33 counties affected in effect until October 12th. The counties affected are: Angelina, Austin, Brazoria, Brazos, Chambers, Cherokee, Fort Bend, Galveston, Gregg, Grimes, Hardin, Harris, Houston, Jasper, Jefferson, Liberty, Madison, Matagorda, Montgomery, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Rusk, Trinity, Tyler, Walker, Waller, Washington, and Wharton. You may find the bulletins on the Texas Department of Insurance web site.
These bulletins apply to the residents/companies in these counties regardless of where the individuals have been relocated.
September 2008
For our client groups with employees in areas stricken by Hurricane Ike or Hurricane Gustav, and for our enrollees in those areas, rest assured Delta Dental will do everything possible to ensure dental health needs continue to be met, in spite of the disruption caused by such disasters.
While dental care likely is not top-of-mind for those affected by this disaster, enrollees and their family members still might face emergency or ongoing needs for dental treatment. In some cases, there may be work in progress to be completed by another dentist or your own, and perhaps x-rays, other dental records or dentures have been lost.
Enrollees with special situations such as the above, or with any other extenuating circumstances resulting from this event, should call the Delta Dental member company with which they are enrolled for assistance:
- Delta Dental Insurance Company: 800-521-2651
- Delta Dental of California: 800-765-6003
- Delta Dental of Pennsylvania, New York and affiliated companies: 800-932-0783
- DeltaCare USA enrollees (HMO/prepaid plan): 800-422-4234
Enrollees and dentists should contact Delta Dental at the above number(s) prior to having extensive dental work and/or services that might not otherwise be covered to determine what kind of coverage and special consideration is available for their situation.
Client groups should contact their Delta Dental account manager or sales account executive with any questions. If you are unable to reach your local Delta Dental representative, you may call the appropriate Delta Dental company listed below:
- Delta Dental Insurance Company (Texas/Louisiana-based clients): 800-775-0523 or 972- 410-3700
- Delta Dental Insurance Company (clients based in all other states): 800-521-2651
- Delta Dental of California: 415-972-8300
- Delta Dental of Pennsylvania, New York and affiliated companies: 800-471-7091
or 717- 766-8500
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