If you’d like an ID card for your personal records, you can print one by logging in to your Online Services account. For instructions on creating an Online Services account, see below. Please note that the ID card may be used for all members of your family even though the primary enrollee is the only name listed.
Delta Dental’s convenient Online Services provide easy access to eligibility and benefits information, as well as past claims, payment information and ID cards. To get started, register here or go to the Online Services box at the top right of this page and click Register Today. During the registration process, you will create a unique username and password, which you will use to access Online Services in the future. Delta Dental is committed to protecting your personal information. Review our Website Privacy Notice.
Online access to benefits and ID cards is currently only available to Active Employees. Retirees can contact Customer Service for questions on their benefits or for additional ID card requests.
You do not need an ID card in order to receive treatment. Your dentist will usually ask for your date of birth and enrollee ID or social security number in order to verify eligibility and benefits. You or your dentist may also contact Delta Dental to verify coverage.
Your Delta Dental plan can help. Learn more.
Delta Dental dentists agree to handle all claims and paperwork for you. But, if you visit a non-Delta Dental dentist, you may need to file the claim yourself. Learn how to file a dental claim.
If your spouse has coverage with another dental plan and you or your family members are covered by both plans, the two plans may coordinate benefits to potentially lower your out-of-pocket costs. Ask your dentist to indicate the other plan’s information on the claim form submitted to Delta Dental and we’ll take it from there. Group-specific exceptions may apply. (Group- specific exceptions may apply.)
If you are a new Delta Dental enrollee, any dental treatment in progress when your coverage begins – such as root canals, crowns and bridgework – should be covered by your old dental plan. Delta Dental will cover treatment started and completed after your new plan’s effective date.
Some Delta Dental plans offer continued coverage for new enrollees currently undergoing active orthodontia treatment. Refer to your plan documents for more information.
Review the Understanding Dental Coverage section of this site.
Review the Selecting a Plan section of this site for more information.
You can change your plan during your regular annual open enrollment period.
The Delta Dental group numbers for California State University plan are:
Review our Delta Dental Enrollee Rights section to learn more about your health and privacy-related rights.
Not sure of your plan?
Log in to Online Services to find a dentist.
© Delta Dental. This website is the home of Delta Dental of California; Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; Delta Dental of West Virginia, Inc. and their affiliated companies. For other Delta Dental Plans Association member companies, visit the Delta Dental Plans Association website.