EDI Hours and Information

Scheduled Downtime

EDI system maintenance schedule:

  • Sundays 6 a.m. - 10 p.m., Pacific time

Non-Routine Downtime

System Upgrades or Maintenance

The system will be offline for maintenance on the following dates:

  • Friday, October 13 at 9 p.m. until Saturday, October 14 at 1 a.m., Pacific time
  • Saturday, October 21 at 9 p.m. until Sunday, October 22 at 1 a.m., Pacific time
  • Friday, October 27 at 9 p.m. until Saturday, October 28 at 1 a.m., Pacific time

Unscheduled/Emergency Downtime

System Down

Notice will be published here within one hour of discovery.

Companion Guides

These downloadable, printable guides provide details on specific EDI real-time transactions.

Policy ID Setup for CARC and RARC

EDI contact:

Rajkumar Narayanaswamy
415-802-9243
rnarayanaswamy@delta.org
Monday through Friday between 8 a.m. and 5 p.m., Pacific Time.
Bernadette Abdon
415-808-6910
babdon@delta.org
Monday through Friday between 8 a.m. and 5 p.m., Pacific Time.

Online Services

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Seminars

Seminars and Learning

Earn CE credits with Delta Dental's claims processing seminars.

Seminar Schedule