EDI Hours and Information

Scheduled Downtime

EDI system maintenance schedule:

  • Sundays 6 a.m. - 10 p.m., Pacific time

Non-Routine Downtime

System Upgrades or Maintenance

The system will be offline for maintenance on the following dates:

  • Friday, March 9 at 9 p.m. until Saturday, March 10 at midnight, Pacific time
  • Friday, March 23 at 9 p.m. until Saturday, March 24 at midnight, Pacific time
  • Saturday, March 24 at 9 p.m. until Sunday, March 25 at 4 a.m., Pacific time

Unscheduled/Emergency Downtime

System Down

Notice will be published here within one hour of discovery.

Companion Guides

These downloadable, printable guides provide details on specific EDI real-time transactions.

Policy ID Setup for CARC and RARC

EDI contact:

Monday through Friday between 8 a.m. and 5 p.m., Pacific Time.

Online Services

Check eligibility, benefits and claims status.

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