EDI Hours and Information

Scheduled Downtime

EDI system maintenance schedule:

  • Sundays 6 a.m. - 10 p.m., Pacific time

Non-Routine Downtime

System Upgrades or Maintenance

The system will be offline for maintenance on the following dates:

  • Friday, November 17 at 9 p.m. until Saturday, November 18 at 1 a.m., Pacific time
  • Friday, December 8 at 9 p.m. until Saturday, December 9 at 1 a.m., Pacific time

Unscheduled/Emergency Downtime

System Down

Notice will be published here within one hour of discovery.

Companion Guides

These downloadable, printable guides provide details on specific EDI real-time transactions.

Policy ID Setup for CARC and RARC

EDI contact:

Rajkumar Narayanaswamy
415-802-9243
rnarayanaswamy@delta.org
Monday through Friday between 8 a.m. and 5 p.m., Pacific Time.
Bernadette Abdon
415-808-6910
babdon@delta.org
Monday through Friday between 8 a.m. and 5 p.m., Pacific Time.

Online Services

Check eligibility, benefits and claims status.

Forgot Username or Password?


Don't have an online account yet?

Register Today
Open or Close

Seminars

Seminars and Learning

Earn CE credits with Delta Dental's claims processing seminars.

Seminar Schedule