EDI Hours and Information

Scheduled Downtime

EDI system maintenance schedule:

  • Sundays 6 am - 10 pm, Pacific time

Non-Routine Downtime

System Upgrades or Maintenance

The system will be offline for maintenance on the following dates:

  • Thursday, June 18 from 5-6 pm, Pacific time
  • Saturday, June 20 from 8 pm until Sunday, June 21 at 12 pm, Pacific time
  • Saturday, June 27 from 6 pm until Sunday, June 28 at 8 am, Pacific time

Unscheduled/Emergency Downtime

System Down

Notice will be published here within one hour of discovery.

Companion Guides

These downloadable, printable guides provide details on specific EDI real-time transactions.

Policy ID Setup for CARC and RARC

EDI contact:

Monday through Friday between 8 am and 5 pm, Pacific Time.

Online Services

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Claim and Support Forms