Visit the website

By phone

(888) 818-7925 (TTY: 711)

Customer service representatives are available Monday through Friday, from 8 am to 7 pm CT.

Use our automated phone system, available 24/7. You can check your benefits information and more.

By mail

  • DeltaCare USA plan
    DeltaCare USA Customer Service
    P.O. Box 1803
    Alpharetta, GA 30023
  • State of Texas Dental Choice plan
    Delta Dental Insurance Company
    P.O. Box 1809
    Alpharetta, GA 30023-1809

By email

  • Have a question about your dental plan options? Let us help.
  • Please be aware that e-mail communication can be intercepted in transmission or misdirected. Please consider communicating any sensitive information by telephone, fax, or mail. Please do not include personal identifying information such as your birth date, enrollee ID or treatment information in any emails you send to us.

Manage your plan online

We’ve provided a safe and secure way for you to manage your dental claims online. You have the option to access your account information by registering for an online account or through our mobile app.

Online account

Create an online account to:

  • Review claim status and statements.
  • Designate a primary care dentist (PCD) — required for DeltaCare USA (DHMO) plan participants.
  • Print your ID card and more.

Mobile app

Follow these steps to download the app.

  1. Open the App Store or Google Play.
  2. Search for Delta Dental.
  3. Download the free app titled Delta Dental Mobile by Delta Dental Plans Association.

1 DeltaCare USA is underwritten in Texas by Alpha Dental Programs, Inc. and administered by Delta Dental Insurance Company.

2 The State of Texas Dental Choice Plan is offered by Employees Retirement System of Texas and administered by Delta Dental Insurance Company.