Dental emergencies

Here is what you need to know if you or a family member needs after-hours or urgent care:

  • Before an emergency arises, find out how to contact your dentist if you need urgent care treatment or treatment after normal office hours. Typically, dentists have a plan for how they can be reached in case of emergency, or will make prior arrangements with other dentists if they are unavailable to provide care to you in case you need treatment immediately or urgently.
  • You may also call the local dental society (listed in your telephone directory) if your dentist is not available to refer you to another dentist for urgent, emergency or after-hours care.
  • All plans have provisions for after-hours or urgent care. (Check your Contract or Evidence of Coverage to learn more about your after-hours and urgent care coverage.)
  • If you or a family member has special needs, you should ask your dentist about accessibility to their office or clinic at the time you call for an appointment. Your dentist will be able to tell you if their office is accessible, taking into consideration your specific needs.

Delta Dental Premier® and Delta Dental PPOSM enrollees:

  • You can obtain routine or urgent care from any licensed dentist during normal office hours.
  • You may seek treatment for urgent or emergency care after normal office hours from any licensed dentist without preauthorization.
  • Your out-of-pocket costs are likely to be lower if you get emergency care from a dentist who is in your network.

DeltaCare® USA enrollees:

  • Always try to contact your assigned network dentist first for urgent or emergency care.
  • Your network dentist may treat you or provide an authorized referral to another dentist.
  • If your assigned network dentist is not available, DeltaCare USA's Customer Service staff can provide an authorized referral for immediate treatment. Call (800) 422-4234.
  • If you cannot reach your network dentist or DeltaCare USA for a referral, you may use your out-of-area emergency benefit (typically limited to $100 per emergency, subject to standard plan limitations and exclusions; copayments may apply).

Online Services

Manage your account and find out about eligibility and benefits.

Forgot Username or Password?


Don't have an online account yet?

Register Today

Find a Dentist

This feature uses javascript. Open your browser settings and turn on javascript to start finding a dentist.

Forms

Claim Forms

Tip

How To File
A Dental Claim

Dentists who accept Delta Dental will file claims for you. You only need to file a claim when visiting a non-Delta Dental dentist.

Customer Service Forms

For fastest response, select the form for the company through which you receive benefits.

Grievance Forms and Instructions