Plan support for life … the life of your plan that is
You’ve got a lot on your plate — worrying about managing your dental benefits doesn't need to be one of them. From purchasing through renewal, you'll have a dedicated support team to help your group get the most from your benefits.
For detailed information on plan management, visit our site for benefits administrators.
Experienced service teams
Right from the start, your group will be supported by a dedicated onboarding team to get your plan off on the right foot. Once your plan is up and running, you’ll be paired with an account manager and support team who understands your benefits objectives. They can help with things like:
Open enrollment and health fair support
Reviewing financial and utilization reports with you to evaluate plan performance
Fine-tuning your dental plan and making recommendations at renewal
Addressing any service and claims questions
Reports to track dental plan performance
You can keep a pulse on your plan’s performance with Delta Dental’s reporting package — standard with all mid and large group plans. You’ll get comprehensive data on everything from network and procedure utilization to financial summaries. Even if you think your plan is running smoothly, our insightful reporting can flag trends so you can course correct before an issue arises.
Efficient benefits administration tools
Benefits administrators can rest easy knowing they’ll have the tools to maximize plan performance and minimize time spent doing it.
Online Billing and Reconciliation (OBR)
While there are several ways for your group to make payments, Online Billing and Reconciliation is the easiest way to view statements, reconcile billing and pay invoices.
Eligibility Management Application (EMA)
You can manage eligibility quickly and securely with our online eligibility tool. Make real-time updates to enrollee eligibility data, add and terminate enrollees and more.